Privacy Policy
Effective Date: October 2025
1. Introduction
Stone Pools (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when you visit our website, request a pool installation or service, submit a form, or otherwise engage with us online or in person.
2. Information We Collect
a. Information you provide directly
When you request a quote, contact us, book pool services (installation, maintenance, closing/opening), subscribe to updates, or fill out forms, we may collect your name, email address, phone number, service address, project details, and any other information you choose to provide.
b. Information collected automatically
When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, pages visited, and referral source to help us understand how visitors use our site and improve our services.
c. Cookies and similar technologies
Our website uses cookies and similar tools to enhance your browsing experience and collect analytics about site traffic and performance.
3. How We Use Your Information
We may use your information to:
Respond to your service inquiries, including pool installation, closing/opening, or maintenance.
Send newsletters, updates, and promotions you’ve opted into.
Improve our website’s content, usability, and customer experience.
Maintain site security and protect against unauthorized access or misuse.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Sharing Information
We may share your information in limited cases:
With trusted service providers who help us operate the website, manage communications, or perform services on our behalf.
When required by law, regulation, or legal process.
To protect our rights, our customers, or the public’s safety.
5. Data Security
We use reasonable measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute protection.
6. Your Choices
Email / Communications: You may unsubscribe from our communications at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
Cookies / Browser Settings: You may manage or disable cookies through your browser settings. Disabling cookies may affect certain features of our website.
7. Children’s Privacy
Our services are intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 13. If such data is collected inadvertently, we will delete it upon request.
8. Links to Other Websites
Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will appear here with a new “Effective Date.”
10. Contact Us
If you have any questions or concerns, please contact us at:
Email: info@stonepools.net
Phone: 419-697-7504
Address: P.O. Box 386, Sylvania, OH 43560
Cookie Policy
Effective Date: October 2025
1. What Are Cookies?
Cookies are small text files placed on your device by a website. They help recognise your device, remember preferences, and collect analytics about website use.
2. Types of Cookies We Use
Essential Cookies: Required for basic functionality, such as form submissions and secure browsing.
Analytics Cookies: Collect data about how visitors use our website to help us improve it.
Performance & Functionality Cookies: Help remember your preferences and provide a smoother browsing experience.
3. Managing Cookies
You can control or delete cookies in your browser settings. Most browsers allow you to view, delete, or block cookies. Disabling some cookies may affect website features or performance.
4. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our internal practices.
5. Contact Us
If you have questions about this Cookie Policy, please contact us at:
Email: info@stonepools.net
Phone: 419-697-7504
Address: P.O. Box 386, Sylvania, OH 43560